There is restriction on shipping of those items that have been informed to us by the delivery company, which have been restricted or even banned. Examples of these products may be currency, animals, drugs, narcotics, arms and ammunition, bullion, stones and precious metals, pornography material etc.
The cut-off times for dispatching an order are provided in the form of guidelines and they cannot be held accurate. Sometimes order delays can occur owing to delay via payment gateways. While we ship the order within 72 hours of it being placed, delays may occur in certain unforced circumstances, which are usually from the manufacturer’s end. The estimated delivery time commences from the date of dispatch and they need to be taken as guidelines only. Any delays from the end of custom clearances are not our responsibility. Orders once dispatched cannot be redirected.
Domestic orders are shipped between 9:00 AM to 6:00 PM – Monday to Saturday. National shipping takes a maximum of 8 to 10 business days.
There is no shipping fee within India and it is completely free if orders are greater than Rs. 1499, if order less than Rs.1499, we charge Rs. 99.
Anellasandra.in makes sure that the product ordered is covered under insurance from the time of its order to its delivery date. The moment you receive your goods and provide your receiving signature, the insurance of goods is passed onto you. This is how Anella Sandra transfers the responsibility of the purchased product.
Prices of a product are inclusive of taxes and duties within India. All international deliveries are dispatched as personal use items only. Custom duties are not the responsibility of the website. In case of any charges pertaining to custom duties, we shall inform the concerned customer regarding the same via email or telephone.